Privacy Policy
Effective date: 7 September 2026
RSAT Online respects your privacy and processes personal information responsibly. This policy explains what information we collect through this website, why we use it and the choices available to you.
Who we are
RSAT Online provides independent IT risk, cybersecurity and infrastructure consulting services to South African businesses. The website address is rsat.online.
Information we collect
When you submit an enquiry, we may collect your name, email address, organisation size, service interests, message and confirmation that you agree to be contacted. If you become a client, additional information may be provided under the agreed engagement scope and contract.
The website and its security services may also record technical information such as an IP address, browser and device type, requested pages, timestamps, referral information, cookie preferences and events needed to detect abuse or troubleshoot the service.
How we use information
- Respond to enquiries and discuss requested services.
- Scope, deliver and administer agreed consulting work.
- Operate, secure, monitor and improve the website.
- Maintain business, security and compliance records.
- Meet legal or regulatory obligations.
We process information with consent, to take steps requested before entering into a contract, to perform a contract, to comply with law, or for legitimate business and security interests where permitted.
Sharing and service providers
We do not sell personal information. Information may be shared with hosting, email, security, backup, analytics or other service providers only where reasonably necessary to operate the website or deliver an agreed service. We may also disclose information when required by law or to protect legitimate rights and security interests.
Some service providers may process information outside South Africa. Where this occurs, we take reasonable steps to use providers and arrangements that offer appropriate protection.
Cookies
The site may use necessary cookies for security, session management and consent preferences. Optional analytics or functional cookies are used according to the choices available through the cookie banner. You can update those preferences using the site cookie controls.
Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, an active business relationship, security requirements, dispute handling, or applicable legal and record keeping obligations. Information is then deleted or securely deidentified when appropriate.
Security
We apply reasonable technical and organisational safeguards appropriate to the information and risk involved. No internet service can guarantee absolute security, but suspected incidents are investigated and handled according to applicable obligations.
Your rights
Subject to applicable law, you may ask whether we hold personal information about you, request access or correction, object to certain processing, withdraw consent where consent is the basis, or request deletion where retention is no longer required. We may need to verify your identity before completing a request.
Contact and complaints
Privacy requests can be sent to admin@rsat.online. Please include enough information for us to understand and respond to the request.
You may also raise a concern with South Africa’s Information Regulator.
Changes to this policy
We may update this policy when the website, services or legal requirements change. The effective date above shows the latest published version.